Frequently Asked Questions

How long does a dilated appointment normally take?

1 ½ to 2 hours.

Do I need a driver if I have my eye dilated?

Yes, we recommend you have a driver with you if you have your eyes dilated.

Where can I fill out the patient registration forms before my appointment?

You can find all of the necessary forms on our website! Just download them, print and fill them out before your appointment. If you have any questions about where to find them on our website, please give us a call.

Do you accept medicaid or medicare insurance?

Yes

What is a refraction?

A refraction is a test to determine the lens prescription you will need for glasses or contacts.

What do I need to bring to my eye appointment?

Photo ID, Insurance cards, medication lists, and glasses or contacts if you currently wear.

What is the comprehensive eye exam process at Frank Eye Center in Ottawa KS?

Our comprehensive eye exams include vision testing, glaucoma screening, and retinal evaluation—perfect for adults, children, and those with underlying eye conditions.

Does Frank Eye Center offer cataract surgery in Ottawa Kansas?

Yes—Dr. Frank performs outpatient cataract surgery using advanced technology like the Verion Image Guide System and premium lens implants.

Can I get glaucoma treatment and monitoring services near me at Frank Eye Center?

Absolutely—our team offers glaucoma screenings, medication plans, laser trabeculoplasty, and minimally invasive glaucoma surgery (MIGS).

What specialized pediatric ophthalmology services in Ottawa KS do you provide?

We diagnose and treat amblyopia (lazy eye), strabismus, congenital eye conditions, cataracts, ptosis, nystagmus, and tear-duct obstructions.

Where does Dr. Frank perform laser eye surgery near Ottawa Kansas?

Dr. Frank offers laser surgery solutions—for retinal tears, diabetic retinopathy, glaucoma, and post-cataract procedures—at Frank Eye Center.

How do I schedule a routine eye exam for children and adults in Ottawa KS?

Call our office at 785‑242‑4242 to schedule routine eye exams; we serve all ages with state-of-the-art diagnostic tools.

What optical services and eyeglass fittings does Frank Eye Center offer onsite?

Our in-house optical lab offers eyeglasses, custom contact lens fittings, adjustments, and repairs for maximum convenience .

How does Frank Eye Center treat macular degeneration in Kansas?

We provide early detection through dilated exams and tailor treatment plans—ranging from monitoring to laser therapies—for both dry and wet macular degeneration, and have retinol specialists in house for treatments typically weekly.

Are eyelid cosmetic and reconstructive surgeries available at Frank Eye Center?

Yes—Dr. Frank offers blepharoplasty and eyelid plastic surgery to correct ptosis, droopy eyelids, and removal of benign and malignant lesions with reconstruction, improving vision and appearance, and health, often through oculoplastic specialists in house.

What payment options are accepted at Frank Eye Center Ottawa KS?

We accept cash, check, Visa, MasterCard, Discover, Medicare, and most insurance plans—co-pays and non-covered services are due at time of service .

What should I consider when choosing an eye surgeon near Ottawa, Kansas?

When selecting an eye surgeon, consider board certification, years of surgical experience, access to hospital privileges, and specialization in procedures like cataract or glaucoma surgery. It’s also important to ask about the technology they use and whether they offer customized treatment plans based on your specific condition.

What types of pediatric eye conditions are commonly treated in Northeast Kansas?

Common pediatric eye conditions include amblyopia (lazy eye), strabismus (crossed eyes), ptosis (drooping eyelids), congenital cataracts, and tear duct obstructions. Early diagnosis and treatment—often beginning with a comprehensive eye exam—are critical for supporting healthy vision development in children.

Why are diabetic eye exams important, and how often should they be done?

Diabetic eye exams are essential for detecting early signs of diabetic retinopathy, a condition that can cause vision loss if left untreated. The American Diabetes Association recommends a comprehensive dilated eye exam once a year for individuals with diabetes, even if there are no noticeable symptoms.

What are the latest treatment options for cataracts in Kansas?

Modern cataract treatment typically involves outpatient surgery using ultrasound technology (phacoemulsification) to remove the cloudy lens, followed by implantation of an artificial intraocular lens (IOL). Today’s options include standard monofocal lenses as well as premium multifocal or toric lenses for astigmatism correction.

What causes droopy eyelids, and when is surgery considered medically necessary?

Droopy eyelids (ptosis or dermatochalasis) can be caused by age-related muscle weakening, trauma, nerve damage, or congenital factors. If droopy eyes interfere with vision—such as limiting the upper field of view—insurance may consider blepharoplasty or ptosis repair (eyelid surgery) a medically necessary procedure.

Are eye floaters and flashes a cause for concern?

While occasional floaters and flashes can be normal with aging, a sudden increase—especially if accompanied by shadowed vision or light streaks—may indicate a retinal tear or detachment. Timely evaluation by an eye care specialist is recommended in these cases to prevent vision loss.

What makes Frank Eye Center different from other eye care providers in the area?

We offer full-service eye care under one roof, from routine eye exams and glasses to medical treatment and surgical care, with a team focused on compassionate, vision-centered service.

Do you only help with routine eye exams, or do you handle more complex eye problems too?

We care for patients across the full spectrum of eye health, including routine vision needs, cataracts, glaucoma, diabetic eye disease, macular degeneration, and surgical treatment when needed.

What can I expect during my visit?

You can expect a thorough exam, clear explanations, and a team that takes time to answer your questions so you feel informed and comfortable at every step.

Do you see both children and adults?

Yes. We provide eye care for children and adults and tailor each visit to the patient’s age, symptoms, and long-term visual needs.

Is Frank Eye Center a good fit if I want one place for long-term eye care?

Yes. Many patients choose us because we can support ongoing eye health over time, from annual exams to diagnosis, treatment, and follow-up care.

Do you offer surgical eye care locally?

Yes. Our team provides medical and surgical eye care, including cataract-related services, with a focus on safety, education, and continuity of care.

How do you help patients feel comfortable if they are nervous about treatment?

We explain each step in plain language, encourage questions, and work hard to make every patient feel respected, prepared, and supported before, during, and after care.

What should I do if I am unsure why a test, treatment, or follow-up is recommended?

Please ask us. We want every patient to understand the reason for their care plan, what to expect next, and how it supports long-term eye health.

How can I make my appointment go more smoothly?

Bringing your current glasses, contact lens information, medication list, insurance information, and any vision concerns helps us make your visit more efficient and personalized.

Do you offer help for patients managing long-term eye conditions?

Yes. We support patients with chronic eye conditions through ongoing monitoring, education, and individualized treatment plans designed to protect vision over time.

Can you help if I need both medical treatment and vision care?

Yes. We are designed to support both sides of eye care, so patients can get routine exams, disease management, and treatment planning in one practice.

What if I need eyewear guidance after my exam?

Our team can help you understand your prescription, discuss your visual needs, and guide you toward options that fit your lifestyle and daily activities.

What eye diseases does Frank Eye Center diagnose and treat?

Frank Eye Center specializes in diagnosing and treating a wide range of eye conditions, including glaucoma, cataracts, macular degeneration, diabetic retinopathy, and dry eye syndrome. Our experienced team ensures personalized care for both common and complex eye diseases.

What surgical procedures are available at Frank Eye Center?

We offer advanced surgical procedures such as cataract surgery, premium lens implant surgery, glaucoma surgery, and retinal treatments. Our surgeons use state-of-the-art technology to deliver effective and minimally invasive solutions tailored to your needs.

What services does Frank Eye Center in Ottawa, Kansas offer?

The Ottawa, Kansas location provides comprehensive eye care services, including routine eye exams, contact lens fitting, treatment of eye diseases, surgical procedures, and optical services with a fully equipped in-house lab. We also provide wide spectrum of subspecialty ophthalmic are in our office.

Does Frank Eye Center have optical services and an in-house lab?

Yes, Frank Eye Center features a complete optical department and an on-site lab to provide precise eyeglass fittings and quick turnaround on lenses, enhancing patient convenience and care quality.

Does Frank Eye Center offer cataract surgery and laser procedures?

Yes, cataract surgery and various laser procedures posterior capsulotomy, retinal laser, and laser glaucoma treatments are available, performed by experienced specialists using the latest technology.

Who founded Frank Eye Center, and how long has it served patients?

Frank Eye Center was founded by Kenneth J. Frank, M.D. and has proudly served patients for over 30 years, establishing a trusted reputation in comprehensive eye care.

Does Frank Eye Center provide routine eye exams for kids and adults?

Yes, we offer thorough routine eye exams tailored for both children and adults to maintain eye health and detect issues early.

What are Frank Eye Center’s phone number and office hours?

You can reach Frank Eye Center at 785-242-4242. Our office hours are Monday through Friday from 8:00 AM to 5:00 PM, ensuring convenient scheduling for all patients.